Overview & Introduction
Welcome to 977bt. This Privacy Policy explains what information we collect about you when you use our platform, how we use it, and the steps we take to protect your privacy.
977bt is a trusted online gaming platform where millions of users across Bangladesh enjoy safe, secure entertainment. We believe your privacy is a fundamental right — and we are committed to protecting it.
This policy applies to all 977bt services — including the mobile app, web platform, and customer support channels. By using our platform, you agree to the terms of this Privacy Policy.
This policy was last updated recently. We will notify you directly of any future changes.
What Information We Collect
977bt may collect the following types of information from you:
- Identity Information: Name, date of birth, national ID number (for KYC verification)
- Contact Information: Email address, phone number, current address
- Account Information: Username, password (encrypted), account settings
- Financial Information: Payment methods, transaction history (full card numbers are never stored)
- Device & Technical Information: IP address, browser type, operating system, device ID
- Usage Information: Gaming history, login times, platform activity logs
We only collect information that is genuinely necessary to provide our services. Collecting excessive or irrelevant data goes against our policy.
Purpose of Data Use
977bt uses the information it collects for the following purposes:
- For account creation and management
- For identity verification (KYC) and fraud prevention
- To process deposits, withdrawals, and financial transactions
- To provide customer support and resolve complaints
- For ensuring platform security and monitoring suspicious activity
- For responsible gaming monitoring and support
- To meet legal and regulatory obligations
- For improving service quality and delivering a personalized experience
977bt never sells your information to third parties for advertising or marketing purposes.
Data Sharing & Disclosure
977bt may share your information in the following limited circumstances:
- Service Providers: Payment gateways, identity verification agencies — only necessary data, under contractual agreement
- Legal Authorities: Mandatory disclosure under court order or government directive
- Fraud Prevention: With relevant authorities for crime prevention or protection purposes
- Business Transfer: In the event of a company merger or acquisition, with prior notice to you
Any sharing is always limited to the minimum necessary information, and all parties involved are required to uphold our privacy standards.
Data Retention Period
We retain different types of information for different periods. See the table below:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For as long as the account remains active | Service Delivery |
| KYC Documents | 5 years after account closure | Legal Obligations |
| Transaction History | 7 Years | Financial Regulatory Requirements |
| Gaming Logs | 2 Years | Dispute Resolution |
| Customer Support Records | 3 Years | Quality Assurance |
| Cookies & Session Data | Up to 30 Days | Platform Functionality |
Your Rights & Choices
Under 977bt's Privacy Policy, you have the following rights:
- Right to Know: You can find out what information we hold about you
- Right to Rectification: You can update any incorrect or outdated information
- Right to Erasure: You can request deletion of your data under certain conditions
- Right to Restrict Processing: You can request to restrict specific uses of your data
- Right to Portability: You can obtain your information in a structured, portable format
- Right to Object: You can opt out of marketing communications at any time
To exercise any of these rights, contact our support team. We will respond to your request within 30 business days.
Security Measures
977bt uses industry-standard security technology to protect your information:
- 256-bit SSL/TLS encryption on all data transfers
- Data encryption at rest (AES-256)
- Two-Factor Authentication (2FA) Option
- Regular security audits and penetration testing
- Automated systems for detecting suspicious activity
- Restricted access — only authorized personnel can view data
Please note — no system on the internet can guarantee 100% security. We continuously work to minimize risk and will notify you promptly in the event of any incident.
Policy Changes
977bt may update this Privacy Policy from time to time. When significant changes are made, we will:
- We will display notifications on the platform
- We will notify you via your registered email
- The date of any changes will be clearly stated
Continuing to use the platform after changes are made will be considered acceptance of the updated policy. We recommend reading it carefully whenever updates occur.
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Trusted & Licensed
977bt is a licensed gaming platform. Your security and privacy are our top priority.
Need Help?
For any privacy-related questions or requests regarding your information, our support team is always ready to help.